Custom Orders

Something special for someone special — or maybe just for you. At MaineBound Designs, we believe the best gifts are the ones that feel made just for you. That is exactly what our custom order service is all about.

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Custom Orders & Personalization Guide

Whether you want your family name arching over a Maine coastline, a retro-style canvas print featuring your hometown, or a set of personalized mugs for a family reunion — we can bring it to life. Here is everything you need to know.

What Can Be Customized?

We offer custom design services on the following core products:

  • T-Shirts — Custom text, names, dates, or adapted graphics on unisex and women’s styles.
  • Tote Bags — Personalized with names, locations, quotes, or custom illustrations.
  • Coffee Mugs — Ideal for personalized gifts: names, dates, family reunion themes, business logos.
  • Retro Canvas Prints — Our signature offering. Custom locations, family names, or nostalgic themes created in our hand-crafted retro art style.

 

Have an idea for a product type not listed above? Message us — we love a creative challenge and are happy to discuss options.


The Custom Design Process — Step by Step


Step 1: Submit Your Inquiry

Start by reaching out to us through our website contact form at gomainebounddesigns.com/custom or via Etsy message. Tell us:

  • What product you want customized.
  • What you are envisioning (a location, a name, a theme, a color palette).
  • Your desired quantity.
  • Your deadline (if applicable).

The more detail you give us upfront, the faster we can get you a design draft.

Step 2: Design Consultation & Pricing

Once we receive your inquiry, we will respond within 1–2 business days with:

  • Confirmation that your concept is feasible.
  • A custom pricing quote, including any applicable design fees.
  • An estimated production and shipping timeline.

Custom design fees vary depending on complexity and may apply to highly customized Retro Canvas Prints or intricate text layouts. Simple text personalization (name, date, location) on standard products may be added for a small minimal charge.

Step 3: Design Draft & Approval

After payment is confirmed, our design team will create a digital proof of your custom item and send it to you for approval. This typically takes 2–4 business days.

  • You will receive 2 rounds of revisions at no charge.
  • Additional revision rounds may incur a small fee.
  • Production does not begin until you provide written approval (“Looks great — go ahead!” via email or message is sufficient).

 

Important: Please review your proof carefully for spelling, dates, spacing, and color. Once you approve, your design goes into production exactly as shown.


Step 4: Production & Shipping

Once you approve your design, your custom item enters production. Custom orders follow the same production timeline as our standard products (2–5 business days), plus shipping time of 3–7 business days. Total estimated delivery for custom orders is 7–14 business days from the date of design approval.

Image Requirements for Retro Canvas Prints

Our Retro Canvas Prints are one of our most popular custom offerings — and for good reason. These are not simple photo prints. Our designers custom-craft a retro art illustration inspired by your location, memory, or concept. To produce the best result possible, we ask that you provide:

If Submitting a Reference Photo

  • Minimum resolution: 1500 x 1500 pixels (higher is always better).
  • File formats accepted: JPEG, PNG, TIFF, or PDF.
  • Clear, well-lit images. Avoid blurry, heavily filtered, or heavily edited photos as reference.
  • For portraits or people: close-up, front-facing photos with clear features are ideal.

Copyright & Usage Rights

  • You must own the photo or have explicit, written permission from the copyright holder to use it for commercial or printed purposes.
  • We cannot use images pulled from Google Images, Pinterest, or other websites unless you can document that you own the rights.
  • Stock photos must include your license documentation showing they allow for custom/print use.
  • By submitting a photo, you confirm that you hold the necessary rights and indemnify MaineBound Designs from any copyright claims.

Custom Order Pricing Overview

Custom orders are priced based on product base cost plus any applicable design fees. Below is a general guide:

 

ProductCustomization TypeDesign Fee / Modify Fee
T-Shirt / Tote BagText and/or simple graphic adaptationIncluded / $15 – $40+
Coffee MugText and/or simple graphic adaptationIncluded / $15 – $25+
Retro Canvas PrintFull custom illustration$25 – $75+
Any ProductComplex multi-element designQuote on request

 

Custom Order Policy: Returns & Refunds

 

IMPORTANT POLICY: Because custom and personalized orders are created exclusively for you, they cannot be returned or exchanged under any circumstances except in the case of a manufacturer defect or printing error.
 
This policy applies regardless of: change of mind, gifting situations, personal preference, or color variation within normal printing tolerances.
 
If your custom item arrives with a clear printing defect or production error, please contact us within 7 days of delivery with photos and we will provide a free replacement.

 

We take great care to catch errors during the proof approval stage. This is your opportunity to review everything carefully. Once you confirm approval, you accept responsibility for the accuracy of the design as presented in your proof.

 

Ready to Get Started?

We would love to create something uniquely yours. Whether it is a heartfelt gift for a Maine lover, a wedding keepsake, or your family’s favorite place immortalized in retro art — we are here for it.

 

Contact us at support@mainebounddesigns.com or message us on Etsy at etsy.com/shop/MaineBoundDesigns
We respond to all custom inquiries within 1-2 business days.

 

 

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Have a Question?

Give us a call or mail us by anytime, we endeavor to answer all inquiries within 24 hours on business days. We’re happy to answer your questions.