Privacy Policy

Effective Date: June 1, 2026
Last Updated: June 1, 2026

MaineBound Designs (“we,” “our,” or “us”) operates the website gomainebounddesigns.com and our Etsy shop at etsy.com/shop/MaineBoundDesigns (collectively, the “Platforms”). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our Platforms, purchase our products, or interact with us in any way.

By using our Platforms, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this policy, please do not use our Platforms.

1. Information We Collect

1.1 Information You Provide Directly

• Name, email address, phone number, and shipping/billing address when you place an order.
• Payment information (processed securely through our payment partners — we do not store card numbers).
• Messages and communications you send to us through our website contact form, email, or Etsy messaging.
• Custom order details, including text, images, or design preferences you submit.
• Account information if you create a customer account on our website.
  
  

1.2 Information Collected Automatically

• IP address and browser type when you visit our website.
• Pages visited, time spent, referring URLs, and clickstream data (via cookies and analytics tools).
• Device information including device type, operating system, and screen resolution.
• Shopping behavior such as items viewed, added to cart, and purchased.
  
  

1.3 Information from Third Parties

• If you place an order through Etsy, Etsy provides us with the information necessary to fulfill your order (name, shipping address, item ordered), subject to Etsy’s own Privacy Policy.
• We may receive information from advertising platforms such as Meta (Facebook/Instagram) and Google if you interact with our ads.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To process and fulfill your orders, including transmitting necessary details to our print production partners.
• To communicate with you about your order status, shipping updates, and customer service inquiries.
• To send you marketing emails or promotional offers (only if you opt in — you can unsubscribe at any time).
• To improve our website, products, and customer experience based on usage data.
• To comply with legal obligations and resolve disputes.
• To detect and prevent fraudulent transactions.

3. Sharing Your Information with Third Parties

We do not sell, rent, or trade your personal information to third parties for their own marketing purposes. We share data only in the following limited circumstances:

3.1 Print Production Partners

To fulfill your order, we share your name, shipping address, and order details (product type, design, size) with our third-party print production partners, which may include companies such as Printful, Printify, Gelato, or similar services. These partners are contractually bound to use your information solely for the purpose of producing and shipping your order. They are not permitted to use your data for their own marketing.

3.2 Shipping Carriers

Your name and shipping address are shared with the relevant shipping carrier (USPS, UPS, FedEx, DHL, or similar) for the purpose of delivering your package.

3.3 Payment Processors

Payment transactions are processed by our payment partners (such as Stripe, PayPal, or WooCommerce Payments). We do not receive or store your full payment card details. Please review your payment processor’s privacy policy for information on how they handle your data.

3.4 Advertising & Analytics Platforms

We use third-party analytics and advertising tools, including:

• Google Analytics — to understand website traffic and user behavior.
• Meta Pixel (Facebook/Instagram) — to measure ad performance and show you relevant ads on social platforms.
• Pinterest Tag — to measure conversions from Pinterest advertising.
  
  

These tools may use cookies and similar tracking technologies to collect data about your use of our website. You can opt out of interest-based advertising through your browser settings or via platforms like the Digital Advertising Alliance opt-out tool.

3.5 Legal Requirements

We may disclose your information if required by law, court order, or government authority, or if we believe disclosure is necessary to protect the rights, property, or safety of MaineBound Designs, our customers, or others.

4. Cookies & Tracking Technologies

Our website uses cookies — small data files stored on your device — to:

• Keep you logged in to your customer account.
• Remember your shopping cart contents.
• Analyze site traffic and performance.
• Deliver personalized advertising.

You can control cookie settings through your browser preferences. Please note that disabling certain cookies may affect the functionality of our website. We also use a cookie consent banner on our website to comply with applicable privacy regulations.

5. Your Rights Under GDPR (EU Residents)

If you are located in the European Union or European Economic Area, you have the following rights regarding your personal data:

• Right to Access — You can request a copy of the personal data we hold about you.
• Right to Rectification — You can request correction of inaccurate or incomplete data.
• Right to Erasure — You can request deletion of your personal data, subject to certain legal limitations.
• Right to Restriction — You can ask us to limit how we process your data in certain circumstances.
• Right to Data Portability — You can request a copy of your data in a portable, machine-readable format.
• Right to Object — You can object to processing for direct marketing or legitimate interests.
  
  

To exercise any of these rights, please contact us at [privacy@gomainebounddesigns.com]. We will respond within 30 days.

6. Your Rights Under CCPA (California Residents)

If you are a California resident, the California Consumer Privacy Act (CCPA) provides you with the following rights:

• Right to Know — You can request disclosure of the personal information we have collected about you in the past 12 months.
• Right to Delete — You can request deletion of your personal information, subject to certain exceptions.
• Right to Opt-Out of Sale — We do not sell your personal information. You may submit a Do Not Sell request, but it is not applicable to our current practices.
• Right to Non-Discrimination — We will not discriminate against you for exercising your CCPA rights.
  
  

To submit a CCPA request, contact us at [privacy@gomainebounddesigns.com] or call [your phone number].

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, comply with our legal obligations, resolve disputes, and enforce our agreements. Specifically:

• Order information is retained for a minimum of 7 years for tax and accounting purposes.
• Marketing preferences and email subscription data are retained until you unsubscribe or request deletion.
• Customer account information is retained as long as the account remains active.

8. Children’s Privacy

Our Platforms are not directed to children under the age of 13, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately and we will take steps to delete that information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last Updated” date at the top of this page. We encourage you to review this policy periodically. Continued use of our Platforms after any changes constitutes your acceptance of the updated policy.

10. Contact Us

For any questions, concerns, or requests regarding this Privacy Policy, please contact: